The fastest way to reach us is by email. Please describe the issue with as much context as possible (what you did, what you expected, what happened, screenshots if any).
Support & general: support@thaktive.com
Response time
We aim to reply within 2 business days. Critical account issues (sign-in failure, data loss) are prioritised.
Reporting a security issue
If you believe you have found a security vulnerability, please email us directly at support@thaktive.com with the subject line [security]. Do not open a public issue before we have had a chance to respond.
Operating entity
EZCheck is operated by Thaktive International Limited.